Virtual CTO — Ongoing Technology Advisory

A technology partner on call — without the full-time salary.

Most small and medium businesses reach a point where technology questions come up regularly but there's no one in-house to answer them. Our Virtual CTO service gives you dedicated access to experienced technology advice — on your terms.

• Regular check-ins to review technology priorities
• Independent vendor and product evaluation
• Guidance on AI adoption, automation, and digital tools
• Technology budgeting and roadmap planning
• A sounding board when something breaks or doesn't make sense
• Incident support — someone to call when things go wrong

Who it's for: Businesses with 2-50 staff who need strategic technology guidance without the cost of a full-time hire.

AI Training & Enablement

Your team keeps hearing about AI. You want them to actually use it.

We run practical, hands-on training designed for people who are not technical. No theory. No hype. Just your team, their real work, and an expert showing them what's possible.

• AI kickstart sessions tailored to your industry and workflows
• Prompt engineering for non-technical staff
• AI for administration — drafting emails, summarising documents, managing schedules
• AI for sales and marketing — generating content, analysing data, personalising outreach
• AI for operations — automating reports, processing invoices, extracting data
• AI governance basics — what your team should and shouldn't put into AI tools

Who it's for: Small teams (1-50 people) where time is money and staff are wearing multiple hats.

Digital Transformation

Transformation isn't a technology project. It's a people problem with a technology component.

We help businesses plan and deliver digital transformation programs that stick — understanding your business context first, designing around your users, and managing the change.

• Transformation roadmaps tailored to your business size and budget
• AI use case identification and prioritisation
• Process redesign and workflow automation
• Change management and team adoption support

Cloud Migration

Moving to the cloud is straightforward in theory and messy in practice.

We help you plan cloud migrations that account for real-world complexity — legacy systems, data sovereignty, team capability, and cost. We work across Azure, AWS, and GCP.

• Migration assessment and readiness planning
• Solution architecture for your applications and data
• Cloud environment setup and governance
• Cost optimisation and vendor evaluation

Cybersecurity for Small Business

You know you should be doing something. Here's where to start.

Small businesses are targeted by cybercriminals precisely because they often lack basic protections. We help you get the fundamentals right, without overcomplicating it.

• Wi-Fi and wireless network security
• Firewall setup and configuration
• Email security and phishing protection
• Multi-factor authentication across your key systems
• Password management for your whole team
• Endpoint protection — laptops, phones, and tablets
• Backup and recovery planning
• Security awareness training for staff

Microsoft 365 & Google Workspace

You're paying for it. You're probably using 10% of it.

We help you set it up properly, train your team, and get genuine value from the subscription you already have.

• Initial setup and configuration done right
• Email, calendar, and file sharing best practices
• Teams or Google Chat for internal communication
• SharePoint or Google Drive for document management
• Security settings — MFA, data loss prevention, access controls
• Office 365 backup solutions

End-to-End Service Design & Solution Architecture

This is where the service design background makes a difference.

We don't start with the technology. We start with the experience — mapping the full journey from your customer or user's perspective, identifying where things break, and designing solutions that work for people, not just on paper.

With a background in service design and customer experience, we bring human-centred thinking to technical architecture. The result: systems people use, and services that work.

• Service blueprinting and journey mapping
• Solution architecture from front-end to back-end
• Integration design across platforms and teams
• User research to validate before you build

Managed Services

You've built it. Now someone needs to keep it running.

We provide ongoing support for the systems and platforms we help you implement. Think of it as a technical partner who already understands your environment — because we helped design it.

• Proactive monitoring and maintenance
• Regular updates and patch management
• Performance reviews and optimisation
• Help desk support for your team
• Monthly reporting in plain English